| SERVEICE:
1. You may email us if you have a question or would like to submit a comment.
2. Generally, email will be responded to within 24 hours; except on every Sunday and holidays. We will reply as soon as we back in office.
3. Though we pride ourselves on fast order processing and shipping, sometimes delays may occur. Please be patient, and keep in touch with us via email.
Should you be dissatisfied with our service for any reason, please contact us.
Payment Terms:
1. T/T
2. Western Union
3. Paypal
4. Credit Card Available
5. L/C (Letter of Credit)
6. O/A(open account trade)
7. D/P (Documents against Payment)
8. D/A(Documents against Acceptance)
9. 30%deposit, 70%balance before the shippment
Order Process: 1. Getting your inquiry (Including: machine model, part name, order quantity, data of items, delivery term)
2. Quoting our competitive price for you
3. Place an order after approving the quotation or products
4. We will send Proforma Invoice or sales confirmation
5. You prepay by T/T or L/C or Western Union or ESCROW through bank
6. we will starting to produce after we get your kind payment
7. Packing
8. Shipping the goods to your(our)forwarder
9. Sending all doc for your custom clearance
10. Time to reorder
FAQ: Q1. What is your terms of packing? A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters. Q2. What is your terms of payment? A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF. Q4. How about your delivery time? A: Generally, it will take 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Q5. Can you produce according to the samples? A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. Q6. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery Q7. How do you make our business long-term and good relationship? A: 1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. | 
